Privacy

Privacy policy

What personal data we process, why, and your rights under the GDPR. In short: no advertising cookies, EU-only processing, and no sale of your data.

Who we are

The data controller is YRproject B.V. (KvK 97813974), IJsseldijk 402, 2922 BN Krimpen aan den IJssel, the Netherlands. We respect your privacy: we use no advertising cookies and do not sell or share your data for marketing. Questions or requests: privacy@trusq.io.

What we process and why

Account data (name, work email, company, job title, hashed password) — to provide and secure the service (basis: performance of a contract).

Your AI-system register & compliance data — processed on your instructions to deliver the monitoring you configure. For this data your organisation is the controller and we are the processor, governed by a Data Processing Agreement entered into at onboarding.

System snapshots (work email, optionally company, name and job title, system name, purpose, audience, data category, lifecycle, organisation context, system role, workload inputs, a private access token and the generated result) — to generate, save and return the result after your explicit submission (basis: consent). The token is an unguessable bearer link; anyone with the complete link can open that result. Optional system-specific follow-up is sent only when separately selected and can be disabled from the email preference link. If you choose to continue into a Trusq account using the same email address, the system name, purpose and role are transferred once into that account and then processed as part of your AI-system register.

Commercial enquiries (the business contact and scope information you choose to provide) — to assess and respond to commercial interest (basis: consent / legitimate interest).

Server & audit logs (IP address, requested page, time, browser type) — for security and aggregated, non-identifying statistics (basis: legitimate interest). We use a self-hosted, cookieless Umami analytics instance on EU infrastructure to measure page and funnel events. Trusq also increments fixed daily aggregate counters for pricing interactions, Article 50 check results/follows and snapshot gates/completions. These counters contain no visitor identifier, cookie, IP address, browser details, referrer or free-form content; no raw event record is retained. Requests with explicit automation signatures are excluded from those funnels and counted only as fixed daily event/reason totals, under the same no-identifier boundary.

AI processing

Content you register may be processed by our EU AI provider to draft documents and answer questions, always grounded in cited sources and reviewed by a human before it counts. Your content is not used to train its models.

Where your data is processed — EU only

All data is processed and hosted within the European Union; every sub-processor (hosting, AI, email) is EU-based. See our trust & data page.

Cookies

The app uses a single, strictly necessary session cookie (an HttpOnly cookie holding a signed login token) to keep you logged in. No third-party or marketing cookies — and therefore no cookie banner.

Retention

Account data: for the duration of your subscription plus 90 days. System snapshots and commercial enquiries: up to 24 months, or until you ask us to remove them. Server and audit logs: 90 days. (Where billing applies in future, invoice data is kept for 7 years under statutory tax retention.)

Your rights

You have the right to access, rectification, erasure, restriction, portability and objection, and to withdraw consent at any time — email privacy@trusq.io. You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes

We may update this statement; the current version is always here. Last updated: 16 July 2026.
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