AI predicting sickness absence: almost always a legal no-go
AI predicting which workers will fall ill or be absent touches health data — special-category personal data with a strict prohibition regime (Art. 9 GDPR). The risk of discriminating against sick or disabled workers is high. In most cases such prediction is not lawful.
Short answer: AI predicting who will soon be ill or absent is one of the most sensitive HR applications — and almost always a legal no-go. It touches health data, special-category personal data with a strict prohibition regime (Art. 9 GDPR), and the risk of discriminating against sick or disabled workers is high. For most employers the honest answer is: don't.
Why it is so sensitive
Absence is linked to health, and health data falls under Article 9 GDPR: processing is in principle prohibited, save strict exceptions that almost never apply in an ordinary employment relationship. An employer may not even ask about the nature of an illness; a model predicting absence effectively infers health information you may not even hold.
The discrimination risk
An absence prediction implicitly penalises anyone with a chronic illness or disability. Use such a score in scheduling, evaluation or contract renewal and that is discrimination on grounds of health or disability — separate from the GDPR breach. It also touches the ban on exploiting vulnerability in the AI Act.
The AI Act on top
If the outcome steers decisions about workers (deployment, evaluation, renewal), the system is high-risk — on top of the GDPR problem. And a "wellbeing" or "vitality" tool that in fact infers emotions or health can fall under the emotion ban.
What is allowed
Anonymised, aggregated analysis at organisation level — for example to improve workload or safety risks — can be legitimate, provided it is not traceable to individuals and not used for decisions about people. The line is hard: as soon as it becomes individual and steering, it tips into unlawful.
What to do
- Do not predict individual absence — the GDPR basis is almost always missing.
- Do not use absence scores in scheduling, evaluation or contract decisions.
- Limit yourself to aggregated, non-traceable insights aimed at causes, not persons.
- Involve the occupational physician and the works council; absence is their domain, with its own safeguards.
The temptation is understandable — absence costs money. But an algorithm predicting who falls ill collects information the law protects and penalises people for their health. That is exactly what the rules aim to prevent.
Sources
- https://eur-lex.europa.eu/eli/reg/2016/679/oj
Regulation (EU) 2016/679 (GDPR): Art. 9 prohibits processing of health data except under strict exceptions. - https://eur-lex.europa.eu/eli/reg/2024/1689/oj
Regulation (EU) 2024/1689 (AI Act): high-risk once the outcome steers decisions about workers; Art. 5 where it exploits vulnerability.
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